Return

Have you received your order but is it not to your liking? You can return your order up to 14 days after purchase. We will process your return within 1 to 5 working days after receiving the product back. We will then refund the purchase amount in the same way you paid.

Delivery/Postage charges will NOT be refunded.

Return Address

Sienna-X USA LLC

1424 NE Miami PL

Apt 320

Miami, FL, 33132

Returns Policy is as follows

  • We only accept products under the right of return if the packaging and product are returned to us in original, complete, undamaged and unused conditions.
  • All documentation, samples, packaging materials, etc. must be included in the return shipment.
  • Sienna-X Usa Is never liable for any damage, theft or loss of the product or packaging during return shipment..
  • The return costs of the product are borne by the customer.
  • The risk and burden of proof for the correct and timely exercise of returns lies with the customer.
  • }Have you received a damaged product? Please contact us directly at: Siennaxusa@gmail.com or text +1 786 689 1950

Good to Know

  • Any return where the sender cannot be identified will be refused; so make sure that you always complete and return the returns form.
  • Returns sent outside the 14-day period can only be accepted by Sienna-X USA in exceptional cases.
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